Import & Export Tool for LearnDash Frequently Asked Questions
Yes. All content keeps its associations including the places in the relevant course, quiz, and lesson builders.
This is likely because you don’t have the right permissions to create a directory on your server. This needs to be addressed on your server/hosting site.
No. XML exporting is only available in version 1.3.5 as it doesn’t play well with data-interchange.
Newer features like the ability to export user metadata aren’t compatible with XML and can be found in version 1.4.0 and onward.
No, you must export/import courses and users at the same time.
Be sure you are regenerating files clearing your hosting cache and Elementor cache upon exporting and importing.
Yes, the importer and exporter are compatible with shared course steps but in beta. This means that although it will work, it’s under active development so if you come across any issues let us know and we’d be happy to help.
No. In order to properly support GDPR compliance and not break servers with expensive processes that would cause timeouts and hanging, open courses are currently not supported but we are working on this for a future release.
The importing process depends on the power of your server and how much data you’re importing. If you have thousands of lessons it’s going to take a while. But don’t worry it will complete!
No, xAPI content is not supported by the LearnDash Importer Exporter.
We don’t have specific compatibility with H5P however if you use one of the many H5P plugins that content will be moved over if it’s in the content area of a lesson/course.
Our user association is being done by User_ID and based on user email. To fix the association, the author can enroll in a course and this should re-associate the user and author.
It’s best to use the latest version of the plugin available when doing a import/export. We make the previous version available for users who may need to rollback after an upgrade or are testing before performing an update.
You need to add your new site to your Honors WP Dashboard. To do this, go to your Purchase History > View Licenses > Manage Site > add the new site.
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