An important aspect for schools and businesses is to monitor internal communication to stamp out bullying and harassment. Our Messaging for LearnDash plugin allows admins to monitor a user’s chat messages easily.
In your wp-admin > LearnDash LMS > Chat Messages, enter the start of a user’s name to search and then select the user to review all their sent messages.
5 thoughts on “Monitoring Messages”
Is this the only was to monitor messages ? I have thousands of users enrolled to my site with hundreds of courses. I want a simple mechanism for a student to ask a question via chat and that flag to me in some way so I can responds either on line or offline.
Can this plugin do that, it is not practical to run through thousands of users multiple times a day.
I have also tried to enable the email notification – but am not receiving emails. Obviously I’m missing something.
Searching a user from the drop-down menu is how an admin view all chat messages but we are currently working on implementing a new feature like you describe to accommodate those with a large user base.
The email notifications may have gone to your spam folder and/or there may be a delay in the email reaching your inbox.
Really bad ways to get messages….
In my case, I have 404 error for the Chat page
Is the 404 page occurring when the shortcode is being applied? Has the page been published?
If you would like to submit a support ticket, our team can help get a better idea of your issue.
For the popup option, it is possible to hide the chat tab from specific courses and groups, but we are still working on implementing a feature that allows the chat window to function as a popup.
And it is possible to get this chat box as a simple popup option… like in a normal ebsite and remove theTAB… totally invisible.