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In your wp-admin > LearnDash LMS > Chat Settings, you’ll find the Messaging for LearnDash settings like this:
General Settings #
- Restrict chats to only students and teachers — Set “No” to allow chats between everyone on the site, and set yes to only allow the students and admins/group leaders (teachers) to interact. The “teacher”, is the course post author.
- Enable Anonymous Users – Only enabled if the chat restriction setting above is set to “Yes”. Students names will be anonymous in the chat window. Their names will still appear in the sidebar.
- Chat refresh frequency — The chat automatically refreshes to check for new messages by default every 30 seconds.
- Delete database tables on deactivation — Default selection is set to “No”.
- Allow users to delete message from chat — Options to restrict to course, group, and private chats.
- Message can be deleted within (minutes) — Set the time for which a message can be deleted within.
- Deleted message placeholder text — Set the text you want to display when a message is deleted. Default message is “Message was removed”
- Allow users to edit chat messages. — Options to restrict to course, group, and private chats.
- Messages can be edited for (minutes) — Set the time for which a message can be edited.
Notifications & Recipients #
There are email reminders, which if enabled, and the user has a message they haven’t read for a certain amount of time (default 60 minutes), it’ll send them a single email reminder.
You can customize the email notification message, time, text, and link to your chat page.
You can also select who will receive chat messages.
Hide Chat from Specific Courses, Lessons, & Groups #
You can disable chat from specific courses, lessons, and groups by selecting from the dropdown menu.
Chat Dashboard Colors #
You can also select from 3 color modes including Light and Dark mode.
Both Light and Dark modes can be adjusted to better suit your website aesthetic or brand colors.
Hi, is there a way to delete messages other than private messages?
Can both the user and the admin delete messages?
Hello!
We are currently working on the ability to delete messages in the admin area.
If you select “No” for “Restrict chats to only students and teachers” in the chat settings, you should be able to allow users to delete private messages.
Hello Isabel!
At the current moment, there isn’t another way to delete or reset chat messages but this is a feature we are currently working on and should have an update soon!
Are Private Groups created only by the Group Leader/teacher on the front end? Are students able to create their own chat groups without the group leaders knowledge, or are group leader/teachers able to view all interactions between students in the Private Messaging plugin? Are the message groups created based on classroom or course? Thank you!
Hello!
Private groups can only be created on the frontend but we are working on a setting to allow the creation of private groups in the admin area. Students can create private groups but admins/teachers can view all groups and messages. The message groups are based on course. We have been working on updating our documentation to provide more clarity.
Hope this helps and let us know if you have any other questions!
Is it possible to restrict the creation of a chat group to only those with a group leader role for the course? Students can post and reply to comments, and the group leader moderates.
Thanks.
Hello Celito,
This is not possible at the moment, but our development team is looking into user capabilities with chat group creation and how these settings can be implemented.
Best regards.
Hi!
Is it possible to disable private chats between students and only allow group messaging (for courses and groups)?
Isabel
Hi Isabel!
If you go into the Chat Settings, selecting “Yes” for “Restrict chats to only students and teachers” should only allow teachers to initiate chats with students
Will the conversation between students and teachers be visible to all within the group?
If the “Restrict chat to only students and teachers” setting is enabled, only teachers and students will be able to chat one-on-one, and the other students in the course/group will not be able to see their conversations.
Hello,
How may I customize the styled Chat Theme – to a different background colour and possibly add a logo?
Thanks and regards,
Hello,
This is a feature the development team has been working on for this plugin and will be implemented in an updated version soon.
Thank you and best regards,
Is it possible to enable on certain groups and courses rather than ‘hide’ from groups and courses. When you have more then 30 groups and courses it makes it time consuming to have to hide each and every course / group just for it to show on one course or on one group.
Hi Amanda,
At the moment, this is a feature in a development backlog.
+1 for this feature – I can’t use this plugin without it. Imagine if there are tens or hundreds of courses, and you’re constantly adding new ones, but you want chat on only one/a handful of the courses. It’s currently impractical to come back to this section and update with all the courses + each new one as it’s released.
It’d be a winner if you had the ability to toggle chat on/off by default, then add exceptions from there.
Thanks!
Is it possible to have more than one chat for the same Learndash group? Our courses have several ‘topics for discussion’ and it would be easier to have several chats running ie one chat per topic, rather than one chat to cover all the topics, that will become very long and confusing.
Hello Michelle,
Our current version of the Messaging for LearnDash plugin (4.5.4) only allows for one chat at a time. the development team has been working on implementing a new feature where multiple chats can occur.
Is the Messaging for LearnDash plugin compatible with BuddyBoss, which also has private messaging capabilities, but not teacher-student messaging?
Hello Erin,
Right now, our plugin is not integrated with BuddyBoss functionality but we have added this to our backlog for our development team to look into.
Thank you
Hi! How can I send a message to all students in a group/course? No 1 by 1 with copy&paste.
Thank you!
Hello Victor,
You should be able to go into your LearnDash course or group and on the sidebar, there should be an option to message a LearnDash course, group, or individual user. You can send a message, which sends a message to all users in that course/group. If you are unable to message all students in a course/group, please submit a support ticket.
Thank you.